Comprometimento organizacional e estilo de liderança no serviço público: estudo de caso no setor de tecnologia da informação e comunicação em um órgão do judiciário

Abstract

The commitment of public servants to their institutions is crucial for ensuring consistent career outcomes. In the Information and Communication Technology (ICT) sector, which underpins essential processes, this bond is particularly strategic. Managers play a pivotal role in fostering team engagement through their leadership styles. Research indicates that a leader's relationship with their team directly influences employee commitment, leading to alignment with institutional vision, mission, values, and strategies.This study investigates the influence of managerial leadership styles on the organizational commitment of public servants in the ICT sector. A literature review highlighted a scarcity of studies focusing on this professional group, despite the strategic importance of their work. Addressing this gap and the sector's significance, this research concentrates on ICT servants at the Court of Justice of Pernambuco. Through a quantitative case study approach, a structured questionnaire was administered. Organizational commitment was measured using the Organizational Commitment Bases Scale (EBACO) by Medeiros (2003), and leadership style was assessed using the Management Style Evaluation Scale (EAEG) by Melo (2004). Statistical analysis combined descriptive measures with advanced Structural Equation Modeling via Partial Least Squares (SEM-PLS). The findings reveal important nuances regarding how different leadership styles can impact specific dimensions of organizational commitment, providing insights for more effective public sector management practices.