Gestão da diversidade e desempenho: mapeamento sistemático e sua aplicação em empresas brasileiras de capital aberto

Abstract

This dissertation aims to analyze the characteristics of diversity management (DM) and performance in organizations. A two-paper approach was used. The first one analyzes the relationship between DM and performance through a systematic literature review (SLR). The PRISMA protocol was used, with the keywords “diversity management” and “performance” in the Scopus, Web of Science (WoS), Emerald, and Sage databases. The final sample consisted of 25 documents. The results revealed a prevalence of studies involving “general” diversity, publicly traded companies, the USA, and HR strategies predominating over DM strategies. The second paper, from the perspective of the resource-based view (RBV), analyzes the characteristics of DM in Brazilian companies. A descriptive survey with a quantitative approach was conducted, analyzing the annual sustainability and/or ESG report and economic-financial performance of 178 companies listed on the Brazilian stock exchange B3 - Brasil, Bolsa, Balcão. Content analysis (CA), descriptive statistics, and analysis of variance (ANOVA) were used to analyze secondary data. The results highlighted the presence of the cyclical consumption sector, composed of private companies, and the sub sector and segment of electric energy, composed of public and private organizations; gender diversity; and the HR functional department responsible for most DM strategies including training. Finally, the results revealed no differences between companies for financial indicators except for total assets. The conclusion is that there is no significant difference between the diversity management strategies adopted by companies, in whole or in part, and their economic-financial performance, as shown by the data in this study.